Program in Relationship Management

icon Fees: ₹ 42,000 + 18% GST icon 3 months
icon Placement assurance with ICICI Bank icon Mentor-led online
Fresh batches launching soon! Stay tuned for your next big opportunity!

The NIIT advantage

Turning ambitions into success at India's second largest bank!
  • iconGain hands-on experience with India's largest private bank
  • iconLearn from industry experts with real-world banking insights
  • iconAdvance your career with a PG Diploma from NIIT IFBI & ICICI Bank
  • iconNIIT IBFI – Trusted since 2006, building banking careers
Unlock a rewarding banking career with ICICI Bank – assured placement as a Relationship Manager!
  • 50,000 +Learners placed in the BFSI sector*
  • ₹ 2.85 LPAKickstart your career with salaries up to*
https://www.niit.com/india/wp-content/uploads/2025/02/PGPRM.png

Skills you gain

  • iconSales mastery – effectively acquire and retain customers
  • iconCustomer relationship building – develop trust and long-term connections
  • iconEnhanced professionalism – understand and fulfill customer needs
  • iconCross-selling & upselling – maximize opportunities with tailored solutions
  • iconDigital banking & sales – guide customers on digital channels
  • iconCompliance & ethical banking – ensure adherence to regulations
  • iconCommunication & business etiquette – enhance professionalism and confidence
  • iconBranch operations & problem-solving – manage transactions and resolve queries

What you’ll learn

    Cultivate a sales mindset and drive success
  • Acquire new customers by selling ICICI Bank products
  • Develop probing skills for need identification
  • Pitch ICICI Bank products to meet varied customer needs
  • Guide customers on digital sales, channels & adoption
    Build lasting customer relationships & unlock growth!
  • Understand customer needs to enhance relationship value
  • Learn cross-selling & upselling techniques
  • Gain expertise in ICICI Bank & third-party products
  • Resolve common customer queries with confidence
    Deliver service with compliance & trust!
  • Provide outstanding service with a compliance focus
  • Handle customer issues using branch processes & systems
  • Adopt a sales-driven mindset while servicing
  • Maintain compliance with banking rules and ethics
    Sales, Customer Service & Branch Operations
  • Confidently interact with customers via phone, in-branch & on-site
  • Master sales conversations & business communication
  • Enhance grooming, etiquette & professionalism
  • Become a key part of your customer’s financial journey!

Am I eligible to apply?

The minimum eligibility to join is:
  • If you have a minimum of 50% in class X, XII, and graduating (final year) in regular, you're eligible
  • Open to all streams except Engineering, MBA, CA, CS, & ICWAI— launch banking career!
  • Max 1-year gap allowed between 10th & graduation, including medical or course breaks.
  • Undergrads must maintain 50% marks and graduate with a 50% aggregate by 31st Aug '25 – stay eligible, stay ambitious!
  • Age limit: 19 to 25 years — prime time to shape your future!
  • Explore how profiler unlocks your path to placement assistance—check our FAQs!

Enroll in 3 simple steps

  • Fill application

  • Get Screened

  • Pay fees

Application
    +91 Get OTP

    Frequently asked questions

    Graduates from any stream except engineering with age between 19-25 years (at the training start date) and who are interested to have a rewarding career in ICICI Bank.

    Candidates will need to appear for Aptitude test (which tests Numerical Comprehension, Verbal Comprehension & Logical Reasoning) , English Proficiency Test (where student’s basic English writing skills are evaluated), ICICI Bank Sales Profiler Test (that checks a candidate’s aptitude for sales profiles), followed by a personal Interview with NIIT & ICICI Panellist. A candidate who clears all the above rounds is eligible to register for the programme.

    The programme comes with a placement offer from ICICI Bank. On successful completion of the course, the candidates will be absorbed in the bank but the exact assignment and nature of the work will be the sole prerogative of ICICI Bank. Sales will be an essential feature of all the possible roles.

    This programme is immersive and provides you with a realistic experience of working with customers, products, processes, and systems of ICICI Bank. The programme will extensively engage you in role plays, case studies, persona-based problem solving, and assignments to get you ready for the Relationship Manager role. Expert faculty act as mentors throughout the learning journey. The programme incorporates the latest knowledge of the products and processes of ICICI Bank.

    NIIT Digital is a Learner Experience Platform where a learner will have access to complete programme related information such as learner dashboard, learning schedule, self-paced learning content, Live sessions, assessments, faculty and learner engagement, batch group engagement, notifications, and other related delivery services as applicable to the course. The platform facilitates ease of access through laptops and mobile devices for a rich experience. It can be accessed on the web through www.training.com.

    There are as such no pre-requisites for enrollments except the eligibility criteria.

    A digitally verifiable Post Graduate Program in Relationship Management (PGPRM) program Certificate will be awarded on successful completion of the Graduation & the program.

    S.No College Name
    1 Anna University - Chennai (Alagappa College, COE Guindy, MIT)
    2 University Visvesvaraya College of Engineering (UVCE), Bangalore
    3 BMS College of Engineering, Bangalore
    4 Rashtriya Vidyalaya College of Engineering (RVCE), Bangalore
    5 M V J College of Engineering, Bangalore
    6 Thadomal Shahani Engineering College, Mumbai
    7 Fr Conceicao Rodrigues College of Engineering, Mumbai
    8 Vivekanand Institute of Technology, Mumbai
    9 Vishwakarma Institute of Technology, Pune
    10 Maharashtra Institute of Technology, Pune
    11 Army Institute of Technology, Pune
    12 Bharti Vidyapeeths College, Pune
    13 PES Institute of Technology, Banglore
    14 Jawaharlal Nehru Technological University (JNTU), Hyderabad
    15 SRM Institute of Science and Technology, Chennai
    16 Bengal Engineering College, Howrah
    17 Thapar Institute of Technology, Patiala
    18 K J Somaiya College of Engineering, Mumbai
    19 Cummins College of Engineering for Women, Pune
    20 Crescent Engineering College, Chennai
    21 Vellore Engineering College, Vellore
    22 Coimbatore Institute of Technology, Coimbatore
    23 Government College of Technology, Coimbatore
    24 PSG College of Technology, Coimbatore
    25 Bharti Vidyapeeth College of Engineering, Delhi
    26 Shri GS Institute of Technology and Science, Indore
    27 Institute of Engineering and Technology, Lucknow
    28 ICFAITech, Hyderabad
    29 LD College of Engineering, Ahmedabad
    30 Nirma Institute of Technology, Ahmedabad
    31 Walchand College of Engineering, Sangli
    32 ICFAI School of Information Technology, Hyderabad (MCA)
    33 Assam Engineering College (AEC), Guwahati
    34 Jorhat Engineering College (JEC), Jorhat
    35 North Eastern Regional Institute of Science and Technology (NERIST), Itanagar
    36 National Institute of Technology (NIT), Agartala
    37 Indian Institute of Information Technology (IIIT) Vadodara
    38 BIT Mesra
    39 PEC University of Technology
    40 VJTI, Mumbai
    41 IT- BHU
    42 Netaji Subhas University of Technology
    43 Jadhavpur University, Kolkata
    44 VJTI, Mumbai
    45 College of Engineering, Pune
    46 Sardar Patel Engineering College, Mumbai
    47 Manipal Institute of Technology, Manipal
    48 Bengal College of Engineering and Technology (BCET)
    49 Bhilai Institute of Technology
    50 Sharda Institute of Technology
    51 Amity University
    52 JECRC University
    53 Babu Banarsi Das NITM
    54 Gandhi Institute of Technology and Management
    55 BMS College, Bangalore
    56 St. Josephs College of Engineering
    57 Chaitanya Bharathi Institute of Technology
    58 SAL college of Engineering
    59 M S University
    60 Lakshmi Narayan College of Technology
    61 Terna College of Enginnering
    62 M.H. Saboo Siddik
    63 All India Shree Shivaji Memorial School of engineering ( AISSMS)
    64 DCE-DIT
    65 REC/NIT - All others not listed in ET list
    66 School Of Economics, University of Hyderabad
    67 Symbiosis Statistical Institute, Pune
    68 NSIT
    69 NIT Surathkal
    70 NIT Trichy
    71 NIT Warangal
    72 NIT, Allahabad (MNNIT)
    73 NIT, Calicut
    74 NIT, Delhi
    75 NIT, Durgapur
    76 NIT, Jaipur (MNIT)
    77 NIT, Jamshedpur
    78 NIT, Kurukshetra
    79 NIT, Nagpur (VNIT)
    80 NIT, Patna
    81 NIT, Rourkela
    82 NIT, Silchar
    83 NIT, Surat (SVNIT)
    84 Madras School of Economics
    85 Jawaharlal Nehru University (JNU), Delhi
    86 JNU, Centre for Economic Studies and Planning
    87 Indian Institute of Science, Bengaluru
    88 Indian Statistical Institute, Bangalore
    89 Indian Statistical Institute, Delhi
    90 Indian Statistical Institute, Kolkata
    91 Indira Gandhi Institute of Development Research(IGIDR), Mumbai
    92 IIT - Kanpur
    93 IIT - Kharagpur
    94 IIT (Indian School of Mines), Dhanbadr
    95 IIT Bombay
    96 IIT Bhubaneswar
    97 IIT Bhilai
    98 IIT (BHU) Varanasi
    99 IIT Dhanbad
    100 IIT Dharwad
    101 IIT Gandhinagar
    102 IIT Goa
    103 IIT Hyderabad
    104 IIT Indore
    105 IIT Jammu
    106 IIT Jodhpur
    107 IIT Kharagpur
    108 IIT Madras
    109 IIT Mandi
    110 IIT Palakkad
    111 IIT Patna
    112 IIT Roorkee
    113 IIT Tirupati
    114 IIIT Allahabad
    115 IIIT Bangalore
    116 IIIT Delhi
    117 IIIT Hyderabad
    118 IIM Calcutta, IIT Kharagpur & ISI Kolkata
    119 IIT - Chennai
    120 IIT - Delhi
    121 IIT - Guwahati
    122 Great Lake Institute of Management
    123 Gokhale Institute of Politics & Economics, Pune
    124 Delhi School of Economics, Delhi
    125 Department of Economics, Banaras Hindu University
    126 Department of Economics, Gokhale Institute of Politics & Economics, Pune
    127 Department of Mathematics & Statistics, Osmania University, Hyderabad
    128 Department of Mathematics, Banaras Hindu University
    129 Department of Mathematics, Delhi University, Delhi
    130 Department of Mathematics, University of Pune, Pune
    131 Department of Statistics, Banaras Hindu University, Hyderabad
    132 Department of Statistics, Delhi University
    133 College of Agriculture, Rajendranagar Bangalore
    134 Christ College, Department of Maths & Economics Bangalore
    135 Calcutta university
    136 Chennai mathematical institute
    137 BITS, Goa
    138 BITS, Hyderabad
    139 BITS, Pilani

    You can read the complete set of Terms and Conditions for this program at Terms and Conditions-PRMUG

    EMI will start only after 6 months of joining the bank. However, you will have to pay a nominal interest component starting from the month the 1st instalment is released. More details will be shared in your loan approval letter.

    Learner success stories

    Program in Relationship Management

    NIIT was really good, for me at the time of training I learnt many things and mock interview really helped to crack the interview. The classes were very good and our faculty is very supportive, overal...

    Vikash Kumar

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